I was recently given a kindle touch. I have created 3 collections, and have added several books to each. But when I go to the dropdown to sort the view, "Collections" is greyed out inactive. Did the same on amazon webpage - still cannot see the collections on my kindle. Tried clicking "sync and check for items" - it just says there are no new items. What am I doing wrong?

2 Answers 2


New collections were not implemented on K4. Collections which you can create on K4 were created only on the local device. They won't go on the cloud.

According to the Amazon site, QUOTE: "Cloud Collections are currently supported on 6th Generation and newer Kindle e-readers, and 3rd Generation and newer Fire tablets." (and also, Kindle apps on Android/ios devices)

Finally, a tip from someone who uses collections often, you should organize your collections via the Manage your Content and Devices interface. (This is especially true if you are on an e-ink device). It's much easier.

  • Thank you so much @idiotprogrammer! That answers one problem. However, the original problem was when I tried collections on the device itself. The UI exists to do it, I can go through the actions of creating collections and adding books to the collection. The UI also exists to view by collections - the dropdown gives options to view by Recent, Title, Author, and Collections. But - and this is the real question - the Collections option is greyed out. Given the fact that the UI exists, why can I not actually view by collections? Thanks for any more help you or anyone can offer!
    – Donna
    Commented Aug 4, 2018 at 20:09
  • When DEVICE is selected on Home screen, the top right menu has an option for Create New Collection should work. Try to create a collection and then add ebooks from there. Perhaps it is greyed out only because you haven't created any local collections. Commented Aug 4, 2018 at 23:36
  • Thanks. No, that's exactly what I've done. It hasn't worked. THanks for your help anyway.
    – Donna
    Commented Aug 9, 2018 at 1:50

Make sure that when at first menu "All Items" is selected , not Books. Collections should then be available.

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